Shipping & Return Policy
Cooking Class Cancellation Policy
Cooking classes are NON-REFUNDABLE 7 days prior to the class. However you may send someone in your place. Cancellation prior to the 7 days of the class, you may send someone in your place or a gift card will be issued to use for another class, the retail side of Mimi’s or Mimi’s daily lunches.
Online Return Policy
Any online purchases can be returned in-store or you can ship them back to MiMi's Kitchen. All returns shipped back to MiMi's must be returned within 14 days, have a return authorization number (ra#) and MUST include a copy of your receipt or packing list. To obtain a return authorization number, please email us at firstname.lastname@example.org. All returned items must be unused and returned in original packaging. Without prior authorization, your return will not be accepted.
AT MiMi's customer satisfaction is always our number one priority. Please examine your package immediately upon arrival for any damages or defects. If something is wrong with your order, please contact us within 48 hours of receiving your shipment and we will gladly send you a prepaid shipping label for a replacement at our cost. If you are not completely satisfied, please return the item for an exchange or store credit in the form of a gift card within 30 days of receipt with the proper paperwork included and filled out.
Items Not Returnable
All special orders including Olivelle oils & vinegar are not returnable. On sale items, no returns are accepted.
We want to be sure you are 100% satisfied with your purchase. In the event you would like to return an item MiMi's offers all returns be refunded in the form of a gift card/store credit. Returns must be received within 30 calendar days of your purchase. Returns must be in original packaging, unused and returned with receipts.